Privacy Policy

mochi.rs
Last Updated: 2025

1. Introduction

This Privacy Policy explains how ANASTASIA KOLYVANOVA PR UGOSTITELJSKA RADNJA MOCHI, operating under the brand Mochi.rs, collects, uses, and protects your personal data in accordance with the laws of the Republic of Serbia and GDPR principles where applicable.
By using this website, you agree to the terms outlined in this Policy.

2. Data Controller InformationLegal Name:

ANASTASIA KOLYVANOVA PR UGOSTITELJSKA RADNJA MOCHI BEOGRAD–ZVEZDARA
Address: Ruzveltova 42, 11060 Belgrade – Zvezdara
Company ID: 67243455
Tax ID (PIB): 113993516
Email: mochibelgrade@gmail.com
Phone: +381 66 8177 554

3. Data We Collect

3.1 Data you provide:Name

Phone number
Email address
Delivery address
Order information
Contact form details

3.2 Automatically collected data:IP address
Browser and device information
Cookies
Technical logs

3.3 Third-party data:Instagram, TikTok, Telegram, Wolt, Glovo contacts.

4. Purpose of Data ProcessingWe use your data for:

Order processing and delivery
Customer communication
Website functionality and improvements
Legal obligations (invoicing, accounting)
Security and fraud prevention

5. Legal Basis

Consent
Contract performance
Legitimate interest
Legal obligations

6. Data Sharing
Shared only with:

couriers
accounting
IT support
payment providers
Never sold or shared for advertising.

7. Data Storage
Stored only as long as necessary:

orders: 5 years
contact form data: until resolved
cookies: per Cookie Policy

8. Security Measures
We apply appropriate technical and organizational measures to protect your data.

9. Your Rights
You may request:

access
correction
deletion
limitation
withdrawal of consent
portability

10. Cookies
Explained in the separate Cookie Policy.

11. Third-Party Links
We are not responsible for external websites’ privacy practices.

12. Policy Changes
Updated versions will be published on this page.

13. ContactFor privacy-related inquiries:
mochibelgrade@gmail.com
+381 66 8177 554